Globalisation and technology are changing the way managers undertake their responsibilities. It is vital that managers are geared to handling people management issues and achieve exceptional standard of performance. Human resource management is well recognized to be an integral component of business operations. Finding the right person to do the job, managing the compensation and benefits, linking pay to performance, developing employees for better performance to managing relations and termination are processes that will have an impact on the effectiveness and efficiency of business operations.

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