Business Correspondence Dynamics

Making things clear and being understood are very critical aspects of our daily office communication. These objectives are even more difficult to achieve when written communication is involved. The appropriate writing style needs to be identified; sentence structure and choice of words must all be properly selected to transmit the intended message in the clearest possible way.

This programme will help participants develop their abilities to overcome the difficulties of putting thoughts into words, and forming words into presentable and effective email messages, memos, letters, reports, minutes and proposals.

At the end of the programme, participants will be able to:

• develop a clear understanding of the writing process
• organize thoughts and ideas effectively
• avoid common errors in business writing
• reduce false starts and rewrites
• write email messages, memos, letters, reports and proposals in a
well-toned, clear and concise manner
• achieve readability and the desired results from internal and external customers

To find out how to register for the course, please email us.